FTC Compliance Checklist for Selling Supplements Online

The FTC has made one thing crystal clear: if you’re selling supplements online, you’re on their radar. Especially if you’re using direct response tactics — bold claims, aggressive VSLs, and affiliate traffic.

Non-compliance doesn’t just mean getting banned from a platform. It means lawsuits, fines, and brand destruction.

Here’s a no-BS checklist every supplement brand should follow in 2025 to stay compliant and scalable.


1. Don’t Make Disease Claims

If you’re claiming your supplement treats, cures, or prevents a disease — you’re in violation.

Red flags:

  • “Lowers blood pressure”
  • “Cures anxiety or depression”
  • “Prevents heart attacks”

Say instead: “Supports healthy blood pressure” or “Promotes calm and focus.”


2. Substantiate All Claims With Real Evidence

FTC rules require competent and reliable scientific evidence. That means:

  • Peer-reviewed studies
  • Clinical trials on your ingredient or formula
  • Not anecdotal testimonials or vague references

If you say “clinically proven,” you better have the data ready.


3. Watch Your Testimonials and Before/After Claims

Even if a customer said it — you can’t use it if it’s unsubstantiated or misleading.

✅ Make sure testimonials:

  • Reflect typical results (or say they don’t)
  • Don’t promise disease reversal
  • Match the product’s intended benefits

Also: never use fake actors or staged before/afters.


4. Include All Required Disclaimers

At a minimum, your funnel should include:

  • “These statements have not been evaluated by the FDA…”
  • Results disclaimer (“Results may vary.”)
  • Affiliate disclaimer (if traffic is driven by partners)

These must be clearly visible, not hidden in a 6pt footer.


5. Monitor Your Affiliates

You are liable for everything your affiliates say about your product. That includes:

  • Email subject lines
  • VSL scripts
  • Landing page claims

✅ Create clear affiliate terms. Require approval of creatives. Monitor traffic sources actively.


6. Be Honest About Auto-Ship, Rebills, and Terms

Sneaky rebills = class action lawsuits.

Make sure:

  • Trial terms are crystal clear
  • Billing details are shown before the customer enters payment
  • Cancellation/refund process is easy to find and use

7. Use Real Contact Information

Yes, even if you’re a direct response brand.

Include:

  • A real business name
  • Customer support email and/or phone number
  • Physical address (P.O. box is acceptable if tied to business)

This builds trust — and keeps you in FTC good graces.


Final Word: Play Smart, Scale Safe

Compliance isn’t sexy — but it protects your brand from being wiped out overnight.

Follow these rules, document your claims, and build your funnel like the FTC is watching — because they are.

At Buy Naturals, we help brands launch and scale offers with built-in compliance support so you can grow confidently (and legally).

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